1win link Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between the company that owns and operates the 1win link platform ("Company") and each person who uses this site ("User"). This agreement applies to all services provided through the website https://1winlink.cam and its associated mobile applications.

By using 1win link's services, you expressly declare that you have read, understood, and agreed to comply with these Terms in full. If you do not agree with these Terms, please refrain from using this platform.

The Company reserves the right to amend these Terms at any time. Registered users will be notified by email in the case of significant changes. Continued use of the platform after updated Terms are posted will be considered acceptance of the new Terms.

2 Eligibility and Age Requirements

1win link's services are only for individuals who meet the following conditions:

• You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
• Online gaming and betting activities are not legally prohibited in the user's current location or place of residence.
• The user is using this platform voluntarily and of their own free will.
• The user is of sound mind and capable of making independent decisions.

1win link may at any time request a national identity card or other documents for age verification. Providing false information regarding age or identity will result in immediate account termination and forfeiture of all balances.

3 Account Registration

3.1 One Person, One Account

Each user may only create one account. If multiple accounts are found under the same person's name, all of them will be terminated and all funds in them may be confiscated.

3.2 Accuracy of Information

The name, date of birth, mobile number, and email address provided at the time of registration must be true and accurate. Registering with incorrect or false information may cause problems during the account verification process and may result in payment holds.

3.3 Identity Verification (KYC)

1win link reserves the right to complete identity verification before processing withdrawal requests. This process may require copies of a national identity card, passport, or driving licence, as well as proof of address. Withdrawals may be held until the verification process is complete.

4 Account Security

You are solely responsible for keeping your account login credentials (username and password) completely confidential. Allowing any third party access to your account is prohibited.

• Keep your password strong and change it regularly.
• Always log out after using a public device or an unfamiliar network.
• If you notice any unusual activity on your account, notify the support team immediately.
• Sharing or selling your account is strictly prohibited.

1win link will not be liable for any loss resulting from unauthorised use of your account, unless it is proven that the liability arose from the Company's own fault.

5 Deposits and Withdrawals

5.1 Deposit Methods and Limits

Deposits at 1win link can be made via bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other scheduled banks). The minimum deposit amount for each method is ৳100.

5.2 Withdrawal Methods and Limits

Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally completed within 15 minutes to 2 hours.

5.3 Source of Funds

Users must confirm that the funds they are using come from a legal source. If money laundering or suspicious financial activity is detected, the account will be immediately suspended and the relevant authorities will be notified.

5.4 Matching Deposits and Withdrawals

Withdrawal requests are generally processed using the same method used for the deposit. In exceptional cases, users are advised to contact the support team.

6 Bonuses and Promotions

6.1 Welcome Bonus

New users can receive a 120% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, a ৳1,000 deposit that earns a ৳1,200 bonus will result in a total balance of ৳2,200, and a total of ৳1,200 × 25 = ৳30,000 must be wagered before the bonus funds can be withdrawn.

6.2 General Bonus Terms

• Each bonus offer has specific wagering requirements, an expiry period, and a minimum deposit amount.
• Bonus funds cannot be withdrawn directly — winnings become withdrawable only after the wagering requirements have been met.
• Multiple bonuses cannot be combined at the same time unless clearly stated in the relevant offer.
• 1win link reserves the right to cancel a bonus if evidence of bonus abuse is found.
• The Company reserves the right to modify or discontinue any bonus offer.

6.3 VIP Program

The 1win link VIP program has three tiers: Bronze — up to 0.3% weekly cashback, Silver — up to 0.5% cashback, and Gold — up to 0.8% cashback. Weekly cashback is calculated based on the user's net losses for the week. Tier placement is determined by the user's regular activity and engagement.

7 Betting and Gaming Rules

7.1 Finality of Bets

A confirmed bet or game session cannot be changed or cancelled. If a bet is affected by a technical error, 1win link will review the matter and make a decision.

7.2 Odds Changes

In sports betting, if odds change after a bet has been confirmed, the odds at the time of confirmation will apply. Live odds may change at any time in line with market conditions.

7.3 Finality of Game Results

Live casino and slot game results are determined through verifiable random number generator (RNG) technology. In the event of an error in the game software's cache or display, the data stored on the server will be considered final.

7.4 Maximum Win Limits

1win link reserves the right to set maximum win limits per session for specific games or betting events. Details of these limits will be available on the relevant game or offer page.

8 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account termination:

• Creating multiple accounts or using another person's account.
• Creating artificial betting patterns to circumvent bonus terms (bonus arbitrage).
• Using software, bots, or automated tools to access the platform or play games.
• Using a VPN or proxy to conceal your identity.
• Exploiting bugs or vulnerabilities in the platform's software to gain an unfair advantage.
• Attempting to manipulate game or betting results.
• Harassing other users or disrupting the normal operation of the platform.

9 Privacy and Data Protection

1win link takes the protection of users' personal data very seriously. Full details of how information collected during registration is used, stored, and where necessary shared with third parties can be found in the Privacy Policy.

In brief, 1win link uses your information for: account management, identity verification, payment processing, customer service, and fulfilling legal obligations. The Company uses SSL encryption and other industry-standard security measures to keep user data safe.

10 Limitation of Liability

To the maximum extent permitted by applicable law, 1win link will not be liable for:

• Interruption to a game or betting session due to internet connectivity issues or third-party service failures.
• Loss caused by problems with the user's own device or network.
• Loss resulting from the user sharing their login credentials with a third party.
• Force majeure events (natural disasters, government directives, cyberattacks, etc.).

The above limits the Company's legal liability; however, these limitations will not apply in cases of the Company's own negligence or deliberate fault.

11 Account Suspension and Closure

11.1 Suspension by the Company

1win link may temporarily suspend an account for investigation in the following circumstances:

• While an identity verification process is ongoing.
• If suspicious betting patterns or financial activity are detected.
• During an investigation into a possible breach of these Terms.

11.2 Permanent Closure

If a serious breach of the Terms, fraud, or illegal activity is proven, the account will be permanently closed and the associated balance may be forfeited.

11.3 Closure by the User

Any user may request closure of their account by contacting the support team. Remaining balances can be withdrawn before the account is closed, provided identity verification has been completed.

12 Dispute Resolution

If a dispute arises between 1win link and a user, the first step is to contact the support team directly to seek a resolution. Our support team is available seven days a week, 24 hours a day, in Bengali and English via live chat and email.

When submitting a complaint, please include the following information: account ID or registered email, date and time of the incident, details of the relevant game or betting event, and a clear description of the complaint.

If the matter is not resolved through support channels, it will be escalated to senior management. All disputes are handled in good faith. For further questions about disputes, answers to common questions can be found on the FAQ page.

13 Responsible Gaming

1win link believes that online betting and gaming should be done for entertainment purposes only. Users of the platform are always advised to play within their financial means.

Users can set deposit limits, betting limits, or self-exclusion periods for themselves. These tools are available in account settings. Read the Responsible Gaming Guidelines to learn more ways to keep yourself safe.

People affected by gambling problems, or their families, can contact the relevant organisations for professional support. 1win link is committed to ensuring responsible gaming and will assist users in temporarily closing their accounts if needed.

14 Service Changes

1win link reserves the right to modify, temporarily suspend, or permanently discontinue any part of its services at any time, without prior notice. This includes:

• Adding new games or removing existing ones.
• Changing payment methods.
• Updating the terms of bonus programmes and promotions.
• Temporarily taking the site offline for technical maintenance.

For significant changes, 1win link will try to notify registered users as far in advance as possible. To learn more about the company, visit the About Us page.

If any part of these terms is found to be invalid or unenforceable in any jurisdiction, the remaining parts will remain fully in effect. For any questions regarding these terms, contact the 1win link support team directly.